Vocalocity Announces Dashboard Feature

Today Vocalocity announced a new Dashboard feature which gives its customers a live view of their own PBX, allowing them to see the extension activity of their entire account in real-time. The Dashboard is an additional free feature that is now available to all users of Vocalocity’s service. Administrators are able to assign permission to users to limit the visibility of extensions as they choose. 

Vocalocity’s take is to make this feature available to all customers for as a free improvement to the feature set. Packet8 has had a similar ‘Switchboard’ option for sometime, intended more as a receptionist feature with one Switchboard available per account. Packet8 currently offers this feature as a monthly add-on for $19.99, and it will be interesting to see if the price of this goes down in the near future, with this new development from their competitor.

Additionally, there is talk of another dashboard feature in the hosted voip space from Junction Networks. In this Garrett Smith interview from several month’s ago, Junction Networks CEO Mike Oeth  announced that his company planned on being the first to roll out a dashboard feature to their customers,

Lastly, we are very excited about our own ‘dashboard’ application due to launch in 2009. It incorporates presence, instant messaging and real-time call indication. It is revolutionary in a hosted environment. (Remember that you heard it here first.)

So far there haven’t been any announcements as to a firm release date for the Junction Networks Dashboard, but we eagerly await seeing it’s release, as well as other developments in this type of feature in the Hosted VoIP field.

1 Comment

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  By Mitch, April 22, 2009 @ 5:35 pm

  This sounds like a great feature, I just may have to consider a possible switch.

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